Amazon Australia opened their first FC (fulfilment centre) almost 5 years ago. Later this year they plan to open Australia’s largest warehouse and the first Amazon Robotics FC in the Southern Hemisphere. To get a better understanding of how to partner with Amazon I have spoken with Betsy McGinn, co-author of The Amazon Roadmap: How Innovative Brands are Reinventing the Path to Market.
Amazon
Overview Disruption has created an opportunity for grocery manufacturers to develop a D2C model. Changes in technology, supply chains and how grocery consumers now shop for grocery (food and non-food) items have created this opportunity. This blog quickly highlights how grocery manufacturers could increase sales by developing a D2C model. […]
“As more consumers look online to do their shopping. It seems only natural that we would add an online store to our offerings” Costco Australia Managing Director, Patrick Noone (The New Daily) Costco Online Store background Costco is one of the last major retailers to embrace an e-commerce service. Some […]
March 2018 the Wesfarmers board announced the plan to demerge the Coles supermarket business. What factor/s have decreased Coles recent profit / ROI?
Customer Centric Strategy Customer centric strategy is simply putting the customer first in all major business decisions. A more academic definition could be creating a positive customer experience, at every stage of the buying process, including post sale. Historically, this thinking was the basis for quotes like “the customer is […]
Background Amazon Australia After years of speculation and rumours Amazon offered Australian customers a local Amazon warehouse service from 5th December 2017. The question many are now asking is was the launch successful or not? Different people will use different measures for ‘success’. This blog shall focus on how customers […]